Crank spins but the window won't move
Stripped operator gears or a broken arm.
Home › Cranks, locks & hardware
Window Crank, Lock & Hardware Repair
A window that won't open, close or lock properly is usually a hardware problem, not a reason to replace the whole window. We repair and replace the parts that make windows work.
Send Photos for a QuoteText 506-435-3595
We’re often on a job or with a customer, so it can be hard to answer the phone. Texting is the best way to reach us, and we’ll get back to you as soon as we can.
Signs you need this repair
Window won't close tight or lock
Worn locks, keepers or misaligned hinges.
Sash won't stay up, or drops
Failed balances or springs in a hung window.
Window sticks, drags or binds
Worn hinges, rollers or guides.
What we do
- Casement and awning window crank (operator) replacement
- Hinge replacement and adjustment
- Window lock and keeper repair
- Balance and spring replacement for single- and double-hung windows
- Sliding window rollers and guides
- Sourcing hard-to-find replacement parts
Why repair instead of replace?
Hardware repairs are usually quick and affordable, and getting your windows opening, closing and locking properly improves security and cuts drafts.
How it works
1
Send details & photos
Use our quote form to describe the problem and add a few photos.
2
We review it
We get back to you as soon as possible with next steps or a quote.
3
We fix it
We come to you to measure if needed, then complete the repair.
I would like to say how impressed I was with the service given by George. A courteous and very knowledgeable person.
Questions we often get
My window is old. Can you still find parts?
Often, yes. We work with parts suppliers and can usually find a direct replacement or a compatible part. Photos of the hardware help us identify it.
Should I replace the window instead?
If the frame and glass are in good shape, replacing the hardware is almost always the better value. We'll tell you honestly if it isn't.
Can I send photos first?
Yes. Photos of the crank, hinge, or lock help us quote and bring the right parts.
Areas we serve
We repair windows and doors across Greater Saint John, including Saint John, Rothesay, Quispamsis, Hampton, Grand Bay-Westfield, Darlings Island and surrounding Southern New Brunswick.
Not sure what the problem is?
Send a description and a few photos and we’ll help you figure out the next step.